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Privacy Policy

A. Introduction

The privacy of our users is very important to us, and we are committed to protecting it. This policy explains what we do and do not do with your personal data.

We never disclose your personal information to third parties for commercial purposes.

By consenting to our use of cookies in accordance with the terms of this policy when you visit our website or use our app for the first time, you allow us to use cookies each time you visit our website.

    B. Recognition

    This document was created based on a template from SEQ Legal (, modified by Website Planet (, and further adapted by us.

    C. Collection of Personal Information

    The following types of personal information may be collected, stored and used:

    • Information about your device, including IP address, and the technical information necessary for the app to function properly.
    • Information about your use of this app, including length of visit, products scanned, and navigation paths within the app.
    • Information you provide when you register in the app, such as your email address (required).
    • Information you provide when you create a profile in the app, such as your name, gender, home municipality, year of birth, mobile phone number, allergies, dietary preferences and others:

      1) Username is required, but it does not have to be your real name.

      2) We want to use gender, home municipality, and year of birth for research purposes only. We appreciate if you provide us with accurate information, and will not disclose this to third parties other than in compiled statistics.

      3) Allergies and preferences are needed for the functionality of the app, and we also want to use the data for research purposes. We will not disclose these to third parties other than in compiled statistics.
    • Information generated when you use our app, including camera images taken within the app, and when, how often and under what circumstances you use it. Some information may be stored locally on your device.
    • Information that you post on the app with the intention of making it available to other users, including your username and the content of your posts.
    • Information in any form of communication that you send to us via the app, by email or on our website, including its content and metadata.
    • Any other personal information that you choose to send to us.

      Before you disclose another person’s personal information to us, you need that person’s consent for the personal information to be both disclosed and processed in accordance with this policy.

      D. Use of Your Personal Information

      Personal information submitted to us through the app or otherwise will be used for the purposes set out in this policy or on the relevant pages of our website. We may use your personal information for the following:

      • To administer our app and business
      • To customize our app for you
      • To enable you to use the services available in our app and on our website
      • To send messages that you have specifically requested
      • To send you our newsletter by e-mail if you have requested it (you can inform us at any time if you no longer want the newsletter)
      • To collect and process statistical information about our users and how the app is used for research purposes
      • To handle inquiries and complaints from or about you regarding our app
      • To keep our app secure and prevent abuse
      • To confirm your acceptance of our Terms of Service (including monitoring of private messages sent through the app’s private messaging service)
      • And other internal use.

        If you submit personal information for publication in the app, we will publish and otherwise use that information in accordance with the permission you give us.

        We will never hand over your personal information to third parties for their or any other third party’s marketing, tracking or mapping for commercial purposes.

        E. Disclosure of Personal Information

        Your personal information may be handled by various people within the framework of the Consupedia project, both employees and, for example, consultants.

        Statistics where individual users cannot be identified may be processed by our academic partners for research purposes.

        We may disclose your personal information:

        • To the extent we are required to do so by law or ordered to do so by a court or other competent authority.
        • In connection with ongoing or future court proceedings.
        • To establish, exercise or defend our legal rights (including disclosing information to others for the purposes of fraud prevention and abuse prevention).

          We will never disclose your personal information to third parties except in the cases specified in this policy.

          F. International Data Transfer

          • Information that we collect may be stored, processed in and transferred between any of the countries in which we are or will be operating to enable us to use the information in accordance with this policy.
          • User data is stored within the EU, in a manner covered by European data protection regulations.
          • Personal information that you publish in the app or submit for publication may be available via the Internet worldwide. We cannot prevent the information from being used or misused by others.
          • You expressly consent to the transfer of personal information described in this F. section.

            G. Preservation of Personal Information

            This Section describes our data retention policies and procedures, which are designed to ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

            • Personal information that we process for any purpose(s) will not be retained for longer than necessary for that purpose(s).
            • Without prejudice to Article G-2, we will usually delete time-bound personal data after two years have passed. Compiled statistics are saved until further notice.
            • If you terminate your account, we will delete any identifying information that we are not required by law to retain. However, compiled statistics and non-identifying information may be retained for research purposes.
            • Despite the other provisions of this Section G, we will retain documents (including electronic documents) that contain personal information:

              1) To the extent we are required to do so by law

              2) If we believe the documents may be relevant to ongoing or future court proceedings

              3) To establish, exercise or defend our legal rights (including disclosing information to others for the purposes of fraud prevention and credit risk mitigation)

                H. Security of Your Personal Information

                • We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
                • We will store any personal information you provide on secure (password and firewall protected) servers.
                • You acknowledge that information transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over.
                • You are responsible for keeping the password you use in our app confidential; we will never ask you for your password other than in the app’s login page.

                  I. Changes

                  We may update this policy as necessary when laws or app functionality change. We may notify you of changes to this policy through the app or by email.

                  J. Your Rights

                  You can at any time ask us to provide you with any personal information we have about you, provided that you can prove that you are the right person by logging into the app or otherwise. Disclosure of your information takes place electronically by the e-mail you have specified in the app. We may withhold the personal information you request as required by law.

                  K. Third Party Websites

                  Our website contains hyperlinks to and details of third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

                  L. Updating Information

                  Let us know if the personal information we hold about you needs to be corrected or updated.

                  M. Cookies and similar

                  Our website uses cookies. Our app also stores the corresponding information on the device. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent cookies” or “session cookies”: a persistent cookie is stored by a browser and remains valid until the specified expiration date, unless it is deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user session, when the browser is closed. Cookies typically do not contain information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies.

                  • The main use of cookies and the like is to keep track of whether you are logged in.
                  • Most browsers allow you to refuse cookies – for instance:

                    1) In Internet Explorer (version 10), you can block cookies using the cookie override settings by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”.

                    2) In Firefox (version 24), you can block all cookies by clicking “Tools”, “Settings”, “Privacy & Security”, selecting “Custom Content Blocking” and clicking “All Cookies”.

                    3) In Chrome (version 29) you can block all cookies by opening the “Settings” menu and clicking “Site settings” under “Privacy and security” and then unchecking “Allow websites to save and read cookie data”.
                  • You can delete cookies that have already been stored on your computer – for example:

                    1) In Internet Explorer (version 10) you must manually delete cookies (you can find instructions for doing so at ).

                    2) In Firefox (version 24), you can delete cookies by clicking “Tools”, “Settings”, “Privacy & Security” and then selecting “Clear Data” under “Cookies and Website Data”

                    3) In Chrome (version 29), you can delete all cookies by opening the “Settings” menu and clicking “Clear web information” under “Privacy and security”.
                  • If you block or delete cookies, you will not be able to use all functions on our website or in the app.